Delivery Policy

Delivery Policy

When purchasing items from our store you will be able to choose your delivery options from the checkout pages.

Depending on the nature of your purchase the delivery times may vary, with some products we may offer a collection alternative, such as event tickets where it may be more suitable to collect your item on the door. You will still receive an email conformation of your purchase for each option. We sell event tickets up to as close to the event as we can, bearing in mind tickets which are mailed out may take several days to arrive, if its likely that tickets will not arrive in time we may offer this alternative collection option. We cannot be responsible for the non or late delivery of tickets.

Where we offer a postage option please allow at least one week for our office to process your order during busy periods, unless otherwise stated on the item page or in the “Postage Options” section at checkout. Once processed we will post your order according to the postage method selected, if you did not choose a collection option.

Some postage options will incur an additional fee, if applicable this will be stated in the product description.

Items will be posted using Royal Mail first class, unless otherwise stated and should arrive the next working day once processed.

If you have not received your item after the stated timescale please contact or 01905 621616 and we will trace your order.